Lean 911

Standards Written in Blood – There May Be No Second Chance

33:53

Lean management teaches that standards are the foundation of safety, quality, and improvement. In aviation, those standards take the form of checklists, redundancies, procedures, and strict cockpit protocols designed to prevent human error.

In this episode, we examine the tragic aircraft accident that claimed the life of Greg Biffle and his family, and what it reveals about the danger of…