Table Service

In deiner App anhören

• Apple Podcasts
• Pocket Casts
• Castro
• Podcast Index
• RSS

Folgen

35 Folgen

1. Agents, Anxiety, and Optimism: The Future of CX Careers with Nate Brown (Table Service 303) vor 3 Tagen 41:04
2. Why CX Metrics Are Broken: Containment and CX Observability with Luke Jamieson (Table Service 302) vor 1 Woche 36:08
3. Clear Is Kind: Feedback, Curiosity, and Leading People Well with Shmuel Saklad (Table Service 301) vor 2 Wochen 26:27
4. The Real Work Comes After the Motto with Justin Robbins (Table Service 212) vor 4 Monaten 37:10
5. Building clarity, intentionality, and trust—layer by layer with Sarah Caminiti (Table Service 211) vor 5 Monaten 38:37
6. Building a performance system, not a theater program with Zack Hamilton (Table Service 210) vor 9 Monaten 34:31
7. Transforming support from cost center to strategic driver with Grant Stanis (Table Service 209) vor 10 Monaten 35:47
8. Building the next generation of support leaders with Shmuel Saklad (Table Service 208) vor 10 Monaten 29:42
9. Empathy, context, and continuous improvement with Karen Lam (Table Service 207) vor 10 Monaten 1:02
10. Playbooks for modern leaders with Ty Givens (Table Service 206) vor 1 Jahr 31:15
11. Getting your customers back to green with Stephen Wood (Table Service 205) vor 1 Jahr 29:19
12. Building a strong outsourced team with BPOs with Kevin Zyskowski (Table Service 204) vor 1 Jahr 31:46
13. The Future of CX: Personalization and AI with Craig Stoss (Table Service 203) vor 1 Jahr 26:41
14. Human-in-the-loop design in the age of AI with Nick Cawthon (Table Service 202) vor 1 Jahr 26:55
15. How consultants drive results in customer organizations with Vaishali Dialani (Table Service 201) vor 1 Jahr 31:26
16. Bring in the BPOs with Ana-Alicia Siqueiros (Table Service 117) vor 1 Jahr 28:30
17. Leadership that builds trust and drives results with Andrew Rios (Table Service 116) vor 1 Jahr 28:45
18. Designing impactful employee experiences with Ian Storm (Table Service 115) vor 1 Jahr 37:57
19. What else can we do? with Yetto Co-Founders Brian Levine and Garen Torikian (Table Service 114) vor 1 Jahr 26:20
20. Becoming a Servant Challenger with Nate Brown (Table Service 113) vor 1 Jahr 34:45
21. Elevating your support offerings with Rachel Wu (Table Service 112) vor 1 Jahr 30:12
22. When culture and customers collide with Brandon Owen (Table Service 111) vor 2 Jahren 24:04
23. Leading a customer-centric product organization with Karen Chao (Table Service 110) vor 2 Jahren 23:13
24. Building the Future of Customer Experience with Andrew Carothers (Table Service 109) vor 2 Jahren 32:50
25. The future of contact centers and CX with Luke Jamieson (Table Service 108) vor 2 Jahren 25:02
26. Scaling support from day one and beyond with Neil Travis (Table Service 107) vor 2 Jahren 27:56
27. The mistakes we make and a better path with Rob Dwyer (Table Service 106) vor 2 Jahren 41:41
28. Navigating the AI Revolution with Conor Pendergrast (Table Service 105) vor 2 Jahren 32:07
29. Automating delightful customer experiences with Nino Cavenecia (Table Service 104) vor 2 Jahren 28:38
30. Empowering Support through AI & Beyond with Dan Allen (Table Service 103) vor 2 Jahren 27:22
31. The Evolution of Support Technology in Healthcare Startups with Mark Hollis (Table Service 102) vor 2 Jahren 42:25
32. Micro-hospitality and customer experience design with Jason Anello (Table Service 101) vor 2 Jahren 33:30
33. Building Companies, Processes, and Products that Customers Love (Matt Beran) - Table Service 003 vor 2 Jahren 26:03
34. AI and Customer Experience (Syncly) - Table Service 001 vor 2 Jahren 22:16
35. Breaking Silos and Driving Value Across the Customer Lifecycle (Lara Barnes) - Table Service 002 vor 2 Jahren 19:49