Bytes and Banter

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40 Folgen

1. Less Friction, Better Security: Using AI in Identity and Access Management vor 3 Wochen 53:44
2. Recognition That Changes Careers: Inside the HDI Awards vor 1 Monat 34:38
3. AI Won’t Replace Leadership: The Human Skills That Matter More Than Ever vor 3 Monaten 50:48
4. AI Rework, Delays & Handoff Breakdowns: What Leaders Can Fix in 30 Days vor 5 Monaten 37:41
5. SSW Spotlight: Optimizing Vanderbilt IT with AI Chatbots & Agent-Assist vor 7 Monaten 33:01
6. SSW Spotlight: Kwik Trip | Built to Last: Creating a Sustainable Knowledge Culture (Session 403) vor 7 Monaten 44:24
7. Humanising Service Management: Co-Creating Value in the Age of AI vor 8 Monaten 52:49
8. The Lost Art of Growth: When you lead yourself, everything else follows vor 9 Monaten 42:59
9. Stop Shrinking: Take Up Space in Tech Support and Leadership vor 10 Monaten 54:40
10. Say Yes and See What Happens: Sarah Caminiti’s CX Leadership Journey vor 1 Jahr 53:33
11. It Pays to Know: Landing Your Dream Job or Dream Hire in 2026 (Robert Half Salary Guide) vor 1 Jahr 31:00
12. Why CX Complexity Is Exploding (and What to Do About It) vor 1 Jahr 49:27
13. The Hidden Half of Tech: Rina Brahmbhatt on IT Service Management vor 1 Jahr 30:45
14. The Great Hesitation: Navigating Today’s Tech Job Market vor 1 Jahr 35:13
15. Letters to Our Younger Selves – Advice from 24 Tech Journeys vor 1 Jahr 32:20
16. Beyond Tickets: Creating Meaningful IT Experiences vor 1 Jahr 46:03
17. Energizing Tech Teams with Real Talk on Burnout, Leadership, and Human-Centered Service vor 1 Jahr 28:28
18. Solving Tech Challenges with the Right Talent vor 1 Jahr 22:56
19. Beyond Silos: Authentic Leadership in the Age of AI vor 1 Jahr 50:26
20. Five Quick Fixes That Will Make Your Knowledgebase Articles More Useful vor 2 Jahren 47:20
21. Workplace Harmony: Nurturing Community Through IT and CX vor 2 Jahren 56:22
22. The #1 Skill Set of the Future: It's not AI...it's people skills vor 2 Jahren 49:43
23. Demand for Skilled Talent: Overcoming the Skills Gap and Unlocking Opportunities vor 2 Jahren 22:14
24. Go Behind the Curtain of Bytes and Banter! vor 2 Jahren 21:14
25. The Cybersecurity Shift: Transforming Customer Service Skills into Security Expertise vor 2 Jahren 46:04
26. Convergence: Bridging Two Worlds with Experience Management vor 2 Jahren 50:01
27. Rebooting Leadership: Preventing Burnout and Elevating Tech Leaders with Lisa Duerre vor 2 Jahren 37:53
28. Ramen or Rent? Fueling a Career You’ll Never Regret vor 2 Jahren 46:10
29. A Look Inside the Salary Guide: 2025 Hiring and Compensation Trends from Robert Half vor 2 Jahren 32:03
30. No Code Yellow Pages to Gen AI vor 2 Jahren 45:38
31. The State of Tech Support with HDI Principal Analyst Daniel Thomas vor 2 Jahren 56:40
32. Your Career Toolkit: Job Search Strategies from Robert Half vor 2 Jahren 44:34
33. Dan Turchin of PeopleReign vor 2 Jahren 33:03
34. From Marine to Mentor: Building Resilience with Tony North vor 2 Jahren 50:38
35. Overcoming Tech Debt: Building Future-Forward Teams with Robert Half vor 2 Jahren 36:30
36. Woman in Tech: Patrycja Sobera's Rise from Iron Curtain to Global Executive vor 2 Jahren 52:58
37. Kirk Weisler: Overcoming Imposter Syndrome & Choosing Hard vor 3 Jahren 1:02:53
38. The Demand for Skill and Talent: Insights from Robert Half vor 3 Jahren 42:19
39. Cracking the Code with the 2024 Salary Guide From Robert Half vor 3 Jahren 46:21
40. Rocky and Terri Preview What's to Come! vor 3 Jahren 15:56