Castuner

Utter Loyalty

The ELA™ - Europe's Loyalty Association

Utter Loyalty brings you live, on-location conversations from the heart of the loyalty and CRM industry. Loyalty leaders speak as themselves — no scripts, no rehearsals, no best-practice theatre. Just raw thinking, real opinions, and the grey areas shaping loyalty right now.

Сайт подкаста

Слушайте в своём приложении

Эпизоды

10 эпизодов

  1. From 0 to 20 Million Members: The Zalando Plus Transformation 21:13
  2. Introducing the Diploma in Loyalty Neuroscience with Chartered Psychologist, Dr Simon Moore 28:28
  3. Restaurant Rewards: From Corporate to Customer-Centric Loyalty 15:17
  4. How Medik8 Turned Customer Insight into Loyalty Growth 10:05
  5. Odeon’s Loyalty Strategy: Less Noise, More Reasons to Return with Adam from ODEON Cinemas Group 12:33
  6. The Loyalty Industry Has Been Selling the Wrong Idea with Suzanne from VoucherCodes 15:48
  7. Community Over Points: Rethinking Loyalty with Julia from Tiptapp 13:46
  8. Loyalty Without Points: How Marshall Is Turning Fans into Believers 14:52
  9. Taking a Brand Through Its First Loyalty Journey With Lush 9:33
  10. The Retail Loyalty Flywheel: Data, Leadership and Long-Term Thinking with Emily Wells, Head of Transformation at Sainsbury's 15:20