Elevate Eldercare

Listening and Learning as a Long-Term Care Ombudsman

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In this week's episode of Elevate Eldercare, AgingIN CEO Susan Ryan sits down with Beverly Gianna, who recently became a long-term care ombudsman after a three-decade career with the New Orleans Convention and Visitors Bureau, now known as New Orleans & Company.

Having earned at least three master's degrees—one from the USC Leonard Davis School of Gerontology— Beverly has become a passionate…