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Let's Talk Loyalty

Paula Thomas

“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.Check out our website on: http://www.letstalkloyalty.com/

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Episodes

810 episodes

  1. Emirates Skywards: Why Bigger Isn’t Always Better in Loyalty Partnerships (#811) 41:24
  2. Supercheap Auto Club: Transforming Loyalty for 5 Million Members (#810) 25:53
  3. The Importance of Loyalty To A World-Leading CMO - Spur Corporation (#809) 44:23
  4. Canningvale: Building More Valuable Loyalty (#808) 37:00
  5. TrueLoyal: Building Loyalty That Creates Incremental Value (#807) 57:31
  6. Chili’s: Why Simpler Loyalty Is Driving Bigger Growth (#806) 50:39
  7. Inside the South African Loyalty Awards: What We Learned from a Year of Loyalty Innovation (#805) 52:26
  8. Ahold Delhaize USA: Rethinking Loyalty in the Age of Personalisation & AI (#804) 29:30
  9. Epsilon: Beyond Points — Why Loyalty Must Become a Long-Term Business Strategy (#803) 38:25
  10. Baker’s Delight: The Recipe for Emotional Loyalty (#802) 39:11
  11. Inside Vinted's CRM Strategy with Timothy Lange (#801) 42:18
  12. Trust, Not Technology: Alice Sesay Pope on Leading AI Transformation That Customers—and Employees—Actually Believe In (#800) 43:55
  13. Telstra Plus: Moving Beyond Points to Create Emotional Loyalty and Customer Value (#799) 40:01
  14. Best of the Back Catalogue 2020: Paul Smitton on Asia Miles, Innovation & the Future of Airline Loyalty (#798) 51:28
  15. Dave Canty: Celebrating One of our Industry's Most Respected Leaders (#797) 43:51
  16. Best of the Back Catalogue 2020: Vodacom South Africa Launches Vodabucks (#796) 42:59
  17. Audience Rewards: Transforming Broadway Loyalty Through Fan Engagement (#795) 41:11
  18. Best of the Back Catalogue: What makes a Coalition Loyalty Programme Truly Successful?(#794) 40:51
  19. 7-Eleven: Loyalty, AI & Redefining Convenience for the Next 100 Years (#793) 48:17
  20. Best of the Back Catalogue: How BP Built Global Loyalty Beyond Points (#792) 46:50
  21. The Loyalty Roast: Challenging Loyalty Myths (#791) 43:19
  22. Best of the Back Catalogue: How Wiiv Rewards United Mauritius Through Loyalty (#790) 44:08
  23. Beyond the Account Balance with PNC TotalRewards (#789) 51:47
  24. Best of the Back Catalogue | The Story of Vodafone's VeryMe Rewards #788 32:46
  25. ITA Group Research Reveals Powerful Loyalty Drivers (#787) 49:46
  26. Best of the Back Catalogue | How Shell Built Global Loyalty Success (#786) 39:13
  27. Beyond the Points: What Loyalty Really Means | The Nudge Lab (#785) 49:47
  28. Best of the Back Catalogue | Creating Emotional Connections That Last (#784) 34:38
  29. Epsilon: Driving Commercial Change Through Gamification (#783) 41:10
  30. Best of the Back Catalogue | Gamification and Loyalty Innovation at Dell (#782) 1:05:12
  31. Zeta Global: Turning Loyalty Data into a Growth Engine (#781) 51:55
  32. Best of the Back Catalogue | How Sky VIP Redefined Customer Loyalty (#780) 43:54
  33. Inside Hyatt's Loyalty Strategy: Why Care Creates Customer Advocacy(#779) 47:41
  34. Best of the Back Catalogue | ebookers Bonus+ Rewards Programme (#778) 40:15
  35. Rory Sutherland & Dan Bennett on Behavioural Science, Loyalty & How People Really Decide (#777) 55:18
  36. Best of the Back Catalogue | Rakuten Rewards — Affiliate Marketing, Cashback & Global Partnerships (#776) 37:38
  37. Inside BofA Rewards: Bank of America’s New Vision for Customer Loyalty (#775) 33:18
  38. Best of the Back Catalogue | AAdvantage: Loyalty Lessons That Still Matter Today (#774) 35:01
  39. How ButcherBox Built an Award-Winning Loyalty Program (#773) 49:01
  40. How e& Turned Smiles into a Digital Lifestyle Ecosystem (#772) 43:20
  41. Hilton Honors Strategy: Loyalty, Growth,& the Guest Experience at a Global Scale (#771) 43:57
  42. Best of the Back Catalogue | Luxury Loyalty Redefined: Inside Chalhoub Group’s MUSE Programme (#770) 41:18
  43. Miele Loyalty: Building Long-Term Value Through Seamless Customer Experiences (#769) 31:02
  44. Best of the Back Catalogue | 5 Loyalty Lessons from Flybuys Australia (#768) 44:15
  45. Understanding Loyalty in Europe 4.0: One Region, Many Realities (#767) 51:18
  46. Best of the Back Catalogue | Skywards: Emirates & Flydubai Loyalty – Dr Nejib Ben Khedher (#766) 46:25
  47. Scene+ is Rewriting the Rules of Everyday Loyalty (#765) 43:18
  48. Best of the Back Catalogue | British Gas Rewards: Building Loyalty with Simplicity & Impact (#764) 52:07
  49. The World’s Largest Loyalty Programs™ – Global Brands Redefining Customer Loyalty (763) 36:44
  50. Best of the Back Catalogue | The Truth About Customer Loyalty with KPMG (#762) 54:14