Human Cloud
John Healy, How Putting AI in the Hands of End Users Is Rewriting the World of Work
47:46
Every enterprise transformation starts the same way. Leadership tasks HR with fixing how work gets done. Then procurement. Then a consultancy. Nothing moves. The people who actually do the work are the last ones in the room, and usually they are not in it at all. John Healy ran the experiment in reverse. A high-tech company with 30,000 workers globally handed him free rein. He put the end users…