Leadruption
The Say-Do Gap vs The Say-D’oh Gap: Why Good Leaders Still Create Poor Experiences
6:13
You can be a good leader, care deeply about people and still create an experience you never intended. That’s the uncomfortable territory between what we say, what we believe we do, and what other people actually experience. In this first episode of Leadruption, Emma Last explores the Say–Do Gap, the slightly more painful Say–D’oh Gap, and why our intentions don’t always protect us from our…