Xperience

Genesys

The Xperience podcast by Genesys explores the human, economic and technological forces redefining today’s customer experiences. Each episode, we sit down with business leaders, experts and innovators for candid conversations shaping the experience economy. Join us and learn how to make experience your competitive advantage.

Podcast website

Listen in your app

Episodes

5 episodes

  1. When AI Fails 42:06
  2. The Consumer Expectation Gap 31:17