The Business Code
The Growth Trap: When More Customers Make a Business Weaker
1:03:56
What happens when a business gets exactly what it wants from more customers?
More customers can mean more revenue, market share, and growth. But they can also bring higher acquisition costs, greater service demands, operational complexity, working-capital requirements, capacity constraints, and weaker profit margins. In this episode of The Business Code, Ethan Brooks explores why business…