Capability Loop
AI Is 80% People: The Four Pillars Behind Bellrock's AI Strategy
45:32
Most AI rollouts start with the tools and wonder why nothing changes. In this episode, Andy Lambert, co-founder of AcademyAI, talks to Rich Merrett, Head of AI at Bellrock, about the framework he has used to AI-enable two businesses, first at Citation and now at Bellrock. Rich's starting point is that AI is an 80% people problem and a 20% tech problem. His strategy rests on four pillars:…