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How Distributors Lose Millions to Returns & Warranty Leakage
6:44
Most B2B distributors have no idea how much money is leaking out of their returns and warranty process. In this segment, Continuum's Jake Flory (Solution Engineer) and Tyler Fennema (Account Executive) break down the financial leakage hiding in the reverse supply chain: returns, warranties, cores, and repairs.
They cover a real customer who waited 180 days for warranty credit from LG and cut it…