Lead Time
Adopting New Technology in Distribution: Getting Your Team Behind a New Process
25:50
Distributors run on margins of about 4%, so a single missed $5,000 vendor credit on a warranty claim comes straight out of profit. In this episode of the Lead Time Podcast by Continuum, founder and CEO Alex Witcpalek talks with Brett Jaussi from Continuum’s customer success team. They cover how distributors get teams to adopt AI-powered warranty and returns automation, from the CFO down to the…