Floor Notes

The lease is signed and airtight. Why does the relationship still fall apart?

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A good lease is worth defending, but it governs a transaction, not a relationship. The signature is not the finish line. It is the first day of everything the tenant will experience.

Thirty seconds on the difference between creating a customer and keeping one.

Asked on the Floor is a short form series from Floor Notes. Real questions from tenants and owners, answered…