Floor Notes
One Goal, Three Job Titles (Part 2): Why Blame Keeps Happening
2:40
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If everyone knows blame is corrosive, why does it keep happening, even in good teams, with good people?
Because you are not watching people misbehave. You are watching targets do exactly what they were built to do.
In this episode, MJ looks at what each function in a building is actually paid to protect. A facilities contractor billed per callout has no reason to prevent the…