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The Operating System Show

Matt Dixon

Everything your business knows walks out at 5pm. You rent it back every morning. And every time someone leaves, you lose a piece of how the place runs.That's the problem The Operating System Show exists to solve.I'm Matt Dixon, fractional CTO. I talk to the founders, COOs, and executives who are figuring out how to get their companies to run without every answer living in one person's head.Every week: what broke, what they rebuilt, and where the real leverage was.New episodes every week. Subscribe so you don't miss one.

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Episodes

24 episodes

  1. Who Runs Your Business If You're Gone 90 Days? | Jeff Parnell on Succession Planning 42:59
  2. Same Software, Opposite Results | Aaron Streeton on Organizational Transformation 39:54
  3. Automate the Work, Keep the People | Jimmy Lewis on Title Insurance Automation 28:46
  4. Nobody Knows Who You Are | Graeme Barlow on Finding the One Constraint That Matters 46:42
  5. Cheap Code Is Not Cheap to Keep | Mishka Kofman on Technical Debt in the Age of AI 45:36
  6. Only 5% Have Mapped Their Real Process | Jordan Fleming on Redesigning Your Business for AI Agents 29:39
  7. 300,000 Transactions, Under 50 People | Bryan Clayton on Building GreenPal to Run on Systems 35:19
  8. Fix the Data Before the AI | Jay Bourgana on Buying the Business in the Owner's Head 40:21
  9. Stop Hiring Only A Players | Craig Wahl on Building a Leadership Team That Scales 41:17
  10. Hit Every Metric, Missed the Number | Chris Mader on Running EOS Inside His Own Business 33:45
  11. You Can't Scale Complexity | Derek Fredrickson on What a Fractional COO Actually Builds 40:12
  12. 600 Clients on a Team of 16 | David Salerno on Why He Will Not Hire to Fix a Problem 29:05
  13. Your Team Says They Are at 140% Capacity | Kati Peterman on What a Fractional Operator Actually Fixes 32:08
  14. Saying No Is Twice as Safe as Saying Yes | JL Heather on the Can't Culture Killing Your Best Ideas 30:33
  15. 73% Faster With the Same Team | Steve Schroeder on the Invisible Factory Inside Your Business 36:23
  16. The AI Flagged Your Best Engineer for Cuts: Alisa Reznik on Why People Decisions Stay Human 38:28
  17. 85% of Your Calls Don't Need a Human: Timothy Bramlett on Building an AI Receptionist 37:58
  18. Irritation Is Operational Data: Gwen Taniguchi on Getting Your Business Ready to Sell 30:58
  19. They Don't Want to Buy Your Job: Peter Boolkah on What Founder Dependency Costs at Exit 41:39
  20. 30 Points of Engagement in Six Hours: Omar L. Harris on Culture Operating Systems 27:16
  21. From 7 to 150 People: How Sean Griffith Scaled SimpleTexting and Now Ships Features Overnight with AI 28:32
  22. Why 95% of AI Pilots Fail and How to Build a Business You Can Sell, with Ted Wolf 30:53
  23. How to Build a Business That Runs Without You, with David Hori 26:56
  24. Your Business Depends on a System You Don't Own 1:03