The Intersection
The Intersection - Episode 1: You Bought Software. Nobody Uses It.
38:40
Summary
Hosts Megan Kacvinsky, Steve Coffey, and Deneen Harper explore why building materials manufacturers invest heavily in ERP and CRM systems—only to find their teams still relying on spreadsheets. They unpack the root causes, the role of clean data, and how AI is reshaping what's possible when the technology foundation is right.
Key Insights
A significant gap exists between what…