The Intersection
The Intersection - Episode 3: Four Organizational Decisions Hidden in a Website Redesign
45:16
Summary
Megan Kacvinsky, Steve Coffey, and Deneen Harper reveal the four organizational decisions that determine whether a website redesign succeeds or stalls: sample fulfillment, CEU scaling, distributor locator strategy, and customer service transformation. These aren't design problems—they're operational ones that catch most manufacturers off guard.
Key Insights
A website redesign will…