Raw Material
9. Two Shades of Turquoise: Both In Spec, Both Rejected
19:28
It's been a rough couple of months in the shop. This isn't a blame session, it's a post mortem. Two things went wrong at the same time. One of them was on us. One of them wasn't. Both are worth understanding, because I'd bet at least one of them is sitting inside your company right now, just waiting.
The first one was an ownership gap. A handful of staffing decisions that each made sense on…