Care Beyond Code
Thankful For A Denial? | Care Beyond Code feat. Jessica Vander Zanden of Network Health
29:55
Can a health insurance denial actually save a life? In this powerful episode of Care Beyond Code, that's exactly what happened.
Jessica Vander Zanden, SVP of Operations and Member Experience at Network Health , shares the incredible true story of how a "mission moment" and a culture of human-centric care transformed a routine denial into a life-saving diagnosis. She explains how Network…