Creating Superfans
Scott Harris on How to Use Data to Power Business Outcomes
38:14
Scott Harris is a Founder, CEO, and author. He’s the CEO of Experience.com, a company he founded in 2015 to redefine the way the world thinks about Customer Experience, Employee Experience, and the all-important interplay between the two.
Scott and I had the pleasure of working at Experience.com together, and he might just be the only person that’s more passionate about experience than me. In…