Operating on PURPOSE

Sarah Wilson and Penny Cook

We’re two fractional COOs who have spent our careers inside growing, complex businesses helping founders and leadership teams turn strategy into execution. While we share the same seat, we bring very different operating lenses, including different instincts, backgrounds, and approaches to solving the same problems.

Alongside candid conversations between the two of us, we interview operations leaders, founders, and practitioners who live in the execution layer of business. This is a space for thoughtful, real-world discussions about how the work gets done right.

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Episodes

40 episodes

  1. Delegate, Successfully 20:41
  2. Developing Middle Managers 18:25
  3. Ops Lessons from Sports 16:54
  4. Mini Kaizen, 3 Easy Steps 16:48
  5. Meetings, Done Better 21:13
  6. Ethics in Operations 17:16
  7. Team Chemistry 16:52
  8. Designing Real Life Processes 16:45
  9. Rebuilding After Broken Trust 14:17
  10. Listener Questions Pt2 19:32
  11. Listener Questions Pt1 14:34
  12. So, you're a new Ops Leader 14:44
  13. Stop Meeting about the Meeting 11:51
  14. Leading Through a Pivot 13:40
  15. Who Owns Pricing? 14:46
  16. Unlocking Vendor Value 15:21
  17. Inventory Turns: A CEO Metric 12:00
  18. The Ops Audit 17:10
  19. Enabling ERP Success 14:25
  20. Eliminate "Try Harder" Culture 14:45
  21. Managing Operations Managers 16:18
  22. How to Gamify your Operations 12:01
  23. Great Project Sponsors Do This 14:23
  24. BONUS: Get to know Us 16:22
  25. Fostering Accountability 12:01
  26. Vendor Management 12:04
  27. Blinds spots that hit Margin 15:21
  28. Busy vs. Productive 17:08
  29. Getting Ready for AI 14:07
  30. Operations that Scale 14:26