CJN Network

Episode 16: What Actually Happens When a Hospital Makes a Serious Mistake?

30:25

When a hospital tells a patient or family, “We’re investigating what happened,” what does that actually mean?

In this episode, Dr. Cambria Nwosu explains what may happen after a serious patient-safety event, beginning with the immediate clinical response and continuing through incident reporting, evidence preservation, disclosure, root cause analysis, corrective action, and possible outside…