Applied Intelligence
How AI Helped Double Our Revenue with Half the Staff
57:26
Voi CEO Fredrik Hjelm joins Keith Richman to reveal how the European micro-mobility giant is transitioning into an AI-native organization. Fredrik breaks down his aggressive "build vs. buy" strategy, explaining how Voi reduced legacy SaaS spend by nearly 40% by replacing software with custom LLM tools. The conversation covers the evolution from basic chatbots to autonomous agents, the reality of…