Craft Your Practice Method
The Paperwork That Costs You Four Months
19:38
Episode 16: The Paperwork That Costs You Four Months - The particular fury of discovering that four months of waiting were caused by a document you could have fixed in twenty minutes. This episode is about the emotional experience of administrative failure: why the rage is accurate but the story underneath it is not, why capable clinicians freeze in front of bureaucratic systems that have none…