Care Shift
Lantern Lost Half Its Clients. John Zutter Turned It Into a 12M-Member Company
52:37
John Zutter took over as CEO of Lantern in December 2016 — right after the company lost 50% of its clients in six months. Today, Lantern is one of the largest specialty care platforms in the country, serving 12 million people across 500+ facilities, with a surgical complication rate under 1% (vs. a national average of 8-15%).
In this episode, we go deep on how Lantern rebuilt trust with…