Fixed Ops Focus
Episode 95 - Should AI Be Booking Your Service Appointments? | Stephen Jeffries
44:48
In Part 1 of this Fixed Ops Focus conversation, Steve Shaw and Dave Rogers sit down with Stephen Jeffries, Senior Performance Specialist at Xtime by Cox Automotive, to tackle one big question: Should AI or humans be booking your service appointments? Stephen explains how Xtime approaches scheduling, where AI can improve the process, and why the human still needs to stay in control. Plus, what…