Fixed Ops Focus
Episode 98 - Can Triage Solve the Technician Shortage?
20:14
Can triage help solve the technician shortage? On this episode of Fixed Ops Focus, Steve Shaw and Dave Rogers tackle one of the hottest topics in automotive service: triage. With skilled technicians harder to find, could a better triage process improve shop efficiency, make better use of experienced technicians, and create new career paths within the service department? Steve and Dave discuss…