HCM Minds at Work

From Surveys to Strategy: Dr. Robert Rustman on Building Engagement at LRS

19:17

In this episode of HCM Minds at Work, Christian Gomez sits down with Dr. Robert Rustman, vice president of human resources at Lakeshore Recycling Systems (LRS), to explore how employee engagement can fundamentally reshape culture and business outcomes. Dr. Rustman shares how LRS launched its first engagement survey, branded “Your Voice,” and used the insights to drive meaningful cultural change…