TechUnhinged
How to Make Complex Tech Work for Humans
40:43
In this episode, the CIO at what3words, says the hardest part of tech leadership isn’t shiny tools or big budgets; it’s making complex systems actually work for people. He shares lessons from automating the boring stuff, scaling a scrappy startup, and knowing when to keep things manual before going digital. We also dive into the startup vs corporate mindset, the risks of rushing into AI, and why…