Crashed
Royal Mail can't even deliver parcels to the Post Office
58:01
Royal Mail can't even deliver mail to Post Offices... and there's literally no way to speak to a Parcelforce customer service operator directly, no matter how hard you try.
Wasn't the delivery revolution meant to make everything better? The regulator keeps fining them for all the targets being missed.
Presenters Alex Hudson and Chris Stokel-Walker talk about expensive stamps, the demise of…