Tech Transformed
How Generative AI is Transforming Customer Experience Today
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With the rapid evolution of Generative AI, customer experience (CX) is evolving rapidly, too. In a recent episode of the Tech Transformed podcast, Mike Gozzo, Chief Product and Technology Officer at Ada, sat down with host Christina Stathopoulos, Founder of Dare to Data. They talked about how generative AI is changing business-to-customer interactions.
“I view it not just as a business…