Code & Cure
#63 - When AI Writes Back To Patient Messages
22:36
AI can draft a patient portal reply in seconds, but the hard part starts when a clinician has to decide whether that draft is safe, accurate, and appropriate for a real human being. We unpack new research on AI-generated portal messages and what providers actually change, from the small administrative tweaks that pile up to the high-stakes clinical edits that demand careful judgment. We talk…