Bandwidth
Bots, Burnout, & the Future of Customer Support
29:30
In this episode of Bandwidth, Paul Dasbach, Georgette Lopez-Aguado, Rick Seemann, and Larry Weidig dig into why “bigger” isn’t always smarter when it comes to fiber builds. They unpack the realities ISPs are facing as they weigh high-cost expansion projects against smarter, more sustainable growth strategies—and why chasing scale can actually put operators at risk. From capital constraints to…