Bandwidth
Why Install Day Defines Your ISP Brand
29:56
The install is not just a technical moment. It is a brand moment. In this episode, Larry, Rick, and Georgette break down why field operations shape customer trust faster than most ISPs realize, and how one bad install can create avoidable churn, repeat truck rolls, and long-term support pain. The conversation covers the tradeoff between speed and quality, the soft skills that separate average…