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Etech Muddy

Etech Global Services LLC

Etech Leaders are visionary and have an attitude to share knowledge to maintain the skilled ecosystem. Plug-in your headsets and ensure best learning experience on the voice.

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Episodes

13 episodes

  1. Who Controls What Your Kids See Online? The Growing Need for Child Safety on Social Media and AI 50:12
  2. Leading Through Stress: What Leaders Need to Notice Before People Burn Out 36:07
  3. Beyond the Script: How Human Connection Shapes Great Customer Service 35:12
  4. Leading the New Workforce: Coaching Humans and AI Employees in the Age of AI 36:51
  5. The Next Leadership Shift: Leading in the Age of AI, Cloud & Constant Change 42:43
  6. Agent Burnout and Retention: Building Sustainable Workforces in a High-Pressure Environment 26:35
  7. The Challenge of Succession Planning: Preparing for the Future 46:24
  8. Leading in Crisis | How Real Leaders Make Tough Calls When It Matters Most
  9. Trust-Building Exercises for Teams: Practical Approaches
  10. The Art of Giving and Receiving Feedback 27:44
  11. The Burden of Responsibility: Managing Leadership Stress
  12. De-escalating Conflicts: How to Keep Your Cool and Your Crew! 0:24
  13. Mastering Leadership: Balancing Results and Relationships | Etech Muddy Boots Podcast 0:24