Dear comms...
S9E3: Leading change - dealing with emotion
17:22
You've made the announcement. You've sent the slides. You've done the town hall. And people still aren't getting it.
The problem isn't the information. It's that change communications isn't a campaign...and you can't treat it like one.
In episode three, Imogen and Amanda look at how to communicate when your team is emotionally all over the place. Some are still in shock. Some are angry. Some…