Off The Data Provided

Words That Matter: Decoding Language, Meaning & Miscommunication

31:10

Dr. Marcus C. Shepard explains how verbal communication creates meaning—covering symbols, arbitrariness, abstraction, ambiguity, brute vs. institutional facts, and how language evaluates and organizes experience.

He outlines communication rules (regulative and constitutive), punctuation, totalizing, loaded language, and offers practical guidelines: use person-centered language, specify levels…