Pulling Shots
EP.19 How to Create a 5-Star Café Culture (That Lasts) Pulling Shots
19:43
Build a company culture your café crew and customers feel the moment they walk in. In this Pulling Shots episode, Sam & Gary from Friedrichs Coffee break down what an engaged coffee shop culture looks like— from greeting every guest to on-stage barista habits, drink-quality pride, mistake-friendly coaching, and growth paths beyond management.
Practical, story-driven tips you can start this week…