CX Files
Randy Arellano - AI Is Changing BPO Sales. Relationships Are More Important Than Ever - Ascent Growth Advisors
31:41
CX Files Episode 436 – Randy Arellano, Founder, Ascent Growth Advisors, Dallas, Texas
AI is changing how companies research and select BPO partners. Buyers can now compare suppliers, investigate locations, and explore solutions long before they speak to a salesperson. So what does this mean for the future of BPO sales?
In this episode of CX Files, Mark Hillary and Peter Ryan introduce a…