Capability Edge
Is the Training Needs Analysis keeping us stuck in Order-Taker land?
23:10
I do not run a training needs analysis. I have not run one in years, and it is one of the most strategic decisions I have ever made about my own work.
The traditional training needs analysis is a real diagnostic. It can tell you what gap exists between what people can do and what the work needs. What it cannot tell you is whether training was ever the right answer in the first place, because by…