Send It!

EP 68: A practical framework for profitable email and SMS in 2026

45:14

Acquisition is harder. CAC keeps climbing. Attribution feels like guesswork.

The brands still growing profitably are not “sending more” to fix it. They’re building retention systems that move customers forward, one step at a time.

In this episode of Send It, Jimmy Kim and Chase Dimond teach a practical 8-step retention framework built from real brand work and Omnisend benchmark data. You’ll…