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Why Your eCom Subscribers Keep Canceling And How to Stop It - Part 2
27:11
You can be great at getting people into a subscription, but if they churn after a few cycles, all you’ve built is a leaky bucket. Jimmy Kim and Chase Dimond break down how to plug the leaks in Part 2 of our subscription and replenishment series.
If you missed Part 1 (how to get customers in), watch it here: https://youtu.be/AXgvrdeBpSk
What we cover:
→ Voluntary vs. involuntary churn, and why…