Send It!
After auditing hundreds of brands, here are the 10 SMS mistakes we keep seeing
37:47
After years of auditing retention programs, we're still seeing the same SMS mistakes.
In this episode of Send It, Jimmy Kim and Chase Dimond share 10 SMS hot takes based on years of working with ecommerce brands and auditing retention programs. From discount-driven opt-ins and over-sending to MMS strategy, segmentation, compliance, and deliverability, they break down what's actually working in…