Process Debt

The Task Got Done. Nothing Happened.

37:29

Corey Blumenfeld built an outsourcing company by accident—and learned the hard way that finishing the task isn't the same as doing the job. In this episode, Chris and Toby talk with Corey, founder of Blumoso, about why teams stay busy on work that stopped mattering, how a casual comment from the boss turns into a phantom marching order, and why "is this actually urgent?" might be the most useful…