Process Debt
Low-Hanging Fruit, Long Poles, and the Four-Letter Word DATA
40:05
Automation isn’t the goal—business outcomes are. In this episode of the Process Debt Podcast, Chris and Toby talk with David Kilzer (engineer, MBA, TEDx speaker, and automation veteran) about what actually has to happen before automation works.
We unpack:
Why “shiny tech from a trade show” is a dangerous starting point
How to find “low-hanging fruit” by asking frontline teams what they…