Skilled
How Kyndryl ties learning directly to revenue with Misha Santa Barbara
28:13
Misha Santa Barbara, VP of Technical Skills and Learning at Kyndryl, joins Skilled to talk about piloting AI-powered learning at scale.
She breaks down Kyndryl's experiment with AI avatars for sales training, the hard lessons on cost and experience design, and why skills are the literal product at a 70,000-person tech services company.
Plus: the three types of learners every L&D leader needs a…