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Kiran Mahil: Digitising trust in retail banking at Nationwide

22:43

Penny Horwood is joined by Kiran Mahil, CIO of Retail Products at Nationwide Building Society, to explore how digitisation and automation are reshaping retail banking while preserving trust, fairness and accessibility.

Kiran explains her role overseeing Nationwide’s core banking platforms, retail products and technology strategy, and outlines how the mutual’s values influence its approach to…