Maintainable
Kristin Isaac: The Customer Doesn’t Care About Your Technical Debt
53:59
Technical debt rarely arrives in a support ticket labeled “technical debt.” Customers experience something simpler: the product is slow, unreliable, or the same problem keeps coming back. Kristin Isaac, Co-Founder and CEO of Strudel, joins Robby to look at software maintainability from the customer and product side of the organization. Kristin shares how her background in customer success,…