The Human Code
Human-Centric AI: Navigating the Intersection of Technology, Business, and Life
37:21
Send us Fan Mail
In this episode, guest Bill McClaine joins the conversation to share his journey through more than 30 years in the technology industry, from early coding rooms to co-founding Apon AI. The discussion explores the critical role of empathy in technical support and why maintaining a human touch is essential even as AI voice agents and automation become more prevalent. Bill offers…